It answers questions, handles bookings, and resolves requests around the clock, handing over to you only when needed.
14 days of Business included. Then Free unless you choose a paid subscription. No card required.
Verified production figures, August 2026.
For associations, organizations, and businesses that answer recurring questions.
Your brand colours, clear product links and useful next steps. The same knowledge in chat and email.
RevUp Young WheelsEverything your team needs in one place: conversations, customer data, and AI that drafts replies for you. Copilot reads the thread, finds the right answer in your knowledge base, and hands it over with one click — so a human always has the final say.
Absolutely! The tracking number is SE29481773 and the package is expected to arrive tomorrow. You can track it here: spåra.se/SE29481773 🚚
Saazly's AI reads your knowledge base, order data and previous conversations, then answers the customer's question directly in the widget. It does not guess: if it cannot resolve the issue, it hands over smoothly to a person with the full context.
Every conversation in one calm, easy-to-manage place. Assign, snooze, tag and add internal notes without customers seeing them. Collision alerts ensure two agents never reply to the same chat.
The operator app is your team's main tool. The iOS app is on the App Store and the Android app is on Google Play. The web app works in any browser. A new chat sends a push straight to your phone, you reply with your thumb, and the visitor sees the answer in a second.
Rule-based messages triggered by page, time, source or behaviour. Help a hesitant customer at checkout, offer guidance on the pricing page or welcome returning visitors back.
"Where is my order #4192?"
Identifies intent + retrieves order data
Tracking link, source and next step
One unique conversation counts towards the monthly allowance
Illustrative example of a product question and order tracking. This shows the flow, not a verified customer conversation.
A meter that keeps running with every AI response
A fixed monthly price with a clear usage allowance. If you reach the limit, the AI pauses and checks with you first, while your inbox keeps working. Your bill never increases on its own.
AI that sounds certain even when it’s guessing
Every factual answer is grounded in your own sources, with the source displayed in the chat. When the AI is unsure, it hands the conversation over to a human instead of making something up.
Customer data stored by US cloud giants
We clearly disclose where data storage and AI processing take place. AI requests may be processed outside the EU/EEA with applicable transfer safeguards.
Our entire pricing model, quotas, and definition of a conversation are clearly explained on the pricing page. Using another tool today? See our fully sourced comparisons.
To the best of our knowledge, Saazly is the only Nordic chat platform to publish its full price list openly. No quote, no demo first.
We use data minimization, access controls, and clear data subprocessor agreements. Our privacy policy shows where different parts of the service store and process data. AI requests may be processed outside the EU/EEA with applicable transfer safeguards.
Storage, AI processing and subprocessors are documented separately in our legal documents.
A Data Processing Agreement (DPA), subject access requests and deletion workflows help customers meet their obligations.
Our security information and DPA set out the technical and organisational safeguards we actually use.
Our subprocessor list names current providers, processing locations and transfer safeguards.
Delete a visitor's entire history in one click — or set automatic retention periods for each workspace.
Owner, admin and member roles with clear permissions. Every workspace is strictly isolated.
The AI answers ‘where is my order?’ questions and eases the pressure from returns and support during peak season.
SaaSOnboarding questions and first-line technical support are resolved straight away — everything else reaches the right team with full context.
ServicesAnswer questions about pricing, opening hours and bookings without a single phone having to ring.
One workspace per client, custom branding and one invoice for every workspace, with agent seats included in the plan price.
Plans scale by the monthly conversations your AI resolves. Every tier also includes a fixed number of operator seats in the plan price.
Every new workspace starts with 14 days free on Business, our largest plan. No credit card required. After that, choose a plan or continue on the free plan.
Prices exclude VAT · Pay annually and get 2 months free · No long-term commitment · Need more volume? Talk to us about Enterprise →
No made-up logos and no conveniently rounded vanity metrics. Everything below was measured in production in August 2026.
Order status with DHL tracking directly in the chat, with no human needing to step in.
Add Saazly to your site in under five minutes. Free is enough to get started properly, and you are never locked in beyond a month.