One tool — tailored
to your industry.
Answer ‘where is my order’ automatically
During peak season, support teams are overwhelmed by questions about orders, shipping and returns. Saazly’s AI looks up order status in real time and answers the visitor directly at checkout or on the product page, while proactive messages catch hesitant customers before they leave. Your team has time for the cases that genuinely need a human.
First-line support handled, everything else reaches the right team
Onboarding questions, account issues and ‘how do I’ requests are repetitive and time-consuming. The AI answers common questions based on your documentation, and when something is too technical, it escalates to the right person with full context via Copilot. Webhooks connect resolved tickets to your CRM and data warehouse.
Absolutely! You have a 30-day return window. Here are the return terms and the address to send it to. Would you like a colleague to help you with the exchange?
Answer questions about prices, opening hours and common queries, without the phone ringing
For tradespeople, clinics and local businesses, simple questions about prices, opening hours and bookings get stuck in email threads. With the operator app, you can handle customer enquiries straight from your phone while out on a job, and the AI handles the most common questions around the clock so that nothing is missed when you cannot answer.
"Are you open on Saturdays?"
A separate workspace for each client, under the same account
Do you provide support for others? Give each client their own workspace with its own widget, domain and branding, and switch between them with the same login. White-label branding means the client sees your brand, not ours, and every plan includes a fixed number of operator seats in the plan price.
The same benefits —
whatever you sell.
The plan is based on your conversation volume and includes a fixed number of operator seats.
We disclose storage, AI processing and subprocessors separately in our privacy policy.
Paste in one line of code. Works with Next.js, WordPress, Shopify and most other platforms.
AI answers are included in every plan, even the free one. It resolves, you oversee.